Privacy Policy

1. Introduction

Welcome to Puntocheeni! We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your information when you visit and use our website www.puntocheeni.store ("Website"). By accessing or using our Website, you agree to the practices described in this policy.

You declare and agree, you have the full power and authority to make and enter into a transaction with ‘Puntocheeni’.

By Visiting  and using the serviced provided on our website and other socials media pages related to pumtocheeni, VIZ: Instagram, Facebook
Youtube.  www.puntocheeni.store  you accept and agree on the collection of your data by www.puntocheeni.store . Please read the privacy policy carefully.

2. Information We Collect

 

     2.1. Personal Information

      When you create an account, make a purchase, or contact us, we collect personal information such as:

• Name

• Email Address

• Phone Number

• Billing Address

• Shipping Address

• Payment Information
  
  2.1.a. Information We have access.

• Your Website account  log in credentisals: username and password

• Ur historical record in connection with transactions and interactions with www.puntocheeni.store and related social media pages such as you orders and transaction information including product and service pricing details, date of purchase, and payment history

• Websie analytics of your your usage of our website www.puntocheeni.store and other related social media pages. infomrations such as as  website and social media navigation details within the Website, IP address, browser type, browser language, operating system, and source of traffic

• All communication history through E-mail, WhatsApp, Telephonic, communication by you directly with the Website or ‘Puntocheeni’ both offline and online including but not limited to product or service enquiries, delivery details, disputes, etc.

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2.2. Usage Data

We automatically collect information about your interaction with our Website, including:

• IP Address

• Browser Type and Version

• Operating System

• Pages Visited

• Time and Date of Visits

• Referring Website
   

2.3. Cookies and Tracking
TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your experience and gather information. For details, see our Cookie Policy.

3. How We Use Your Information

We use your information for various purposes, including:

• To Process Transactions: Manage orders and payments.

• To Improve Our Website: Understand user preferences and improve our services.

• To Communicate with You: Send order updates, respond to inquiries, and provide promotional offers.

• To Personalize Your Experience: Offer tailored content and recommendations.

• To Maintain Security: Prevent fraud and ensure the safety of our Website.

4. Sharing Your Information

We may share your information in the following circumstances:

• With Service Providers: Third parties who assist with payment processing, order fulfillment, and other services.

• For Legal Requirements: When required by law or to comply with legal processes.

• In Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

• With Your Consent: For any other purpose disclosed when you provide your information.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights and Choices

6.1. Access and Correction

You have the right to access, update, or correct your personal information. You can do this by logging into your account or contacting us at puntocheeni@gmail.com.

6.2. Opt-Out

You may opt out of receiving promotional communications from us by following the unsubscribe instructions in the emails or by contacting us directly.

6.3. Cookie Management

You can control cookie settings through your browser. However, disabling cookies may affect your experience on our Website.

7. Children’s Privacy

Our Website is not intended for children under the age of 16 Years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.

8. International Transfers

If you are accessing our Website from outside India, your information may be transferred to and processed in India, where our servers are located. By using our Website, you consent to such transfers and processing.

9. Third-Party Links

1. This website may contain links which may lead you to other third party websites.  Please note that once you leave our website you will be subjected to the Privacy Policy of the other website and this Privacy Policy will no longer apply.

2. Our payment gateway service provider is “Razorpay” and they will collect, use and disclose your information to the extent necessary to allow them to perform the services they provide us. Razorpay ensures the highest standards of safety and security for your information and have their own privacy policies in respect to the information they collect.

Kindly request you to visit the Razor pay website and review their privacy policy.
 

3. Our store is hosted on www.wix.com. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

4. We recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.  

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically for any changes.

11. Contact Us
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at Puntochee@gmail.com wishing the 48 Hrs of giving consent.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: puntocheeni@gmail.com
Puntocheeni

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12. Disclosure of information

All the above listed information enables us to: 1) process your order; and/or 2) understand your behaviour and preferences such that we can deliver the best customer service and experience. We may also use this information for marketing purposes including but not limited to informing you about deals, offers, new launches, relevant blogs, order status, etc.

We will use your information, if required, in legal disputes or other legal processes in order to comply with any statutory or regulatory requirement and in cases of troubleshooting problems, detecting and protecting against error, fraud and other criminal or illegal activity, to collect dues/fees owed, enforce our Terms, prevent abuse of ‘Puntocheeni's products and services, and prevent violation of the rights of third-parties, other users, or the general public.

 

13. Information we do not collect
we do not Directly collect payment details from you for orders placed through our website. personal Credit/Debit/Other paymentsCard/Bank details are collected by third party applications and/or payment gateways we associate with; to help fulfill your order smoothly. - ‘Puntocheeni’ does not hold or save your transactions or banking details including but not limited to debit/credit card number, cardholder name, expiration date, and CVV or other information required for internet banking or other payment instruments. 

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14. Disclaimer
1. Access to your information lies with ‘Puntocheeni’ and will be sharable with third-parties who are working for/with ‘Puntocheeni’ and/or are involved in delivering the product/service to you. The information provided to the third-parties by us is given on a need-to-know basis only.

2. User-generated content on the Website shared by users including but not limited to reviews, blogs, online chat, instant messages, discussion boards, forums, user testimonials, etc. are not considered personal information and are not subject to the Terms of this privacy policy.

3. We simply use the information we collect to enhance your experience of our Website and our products and services; we do not rent or sell this information to any third-party.

4. Please note that while we will do our best to secure your data, we do not take responsibility of your data while it is being transmitted to our Website. Once, we have your data on the Website, we have reasonable means in place to safeguard the same.

5. You can opt-out of receiving promotional or marketing communication from us. To remove your contact information from ‘Puntocheeni database, please write to us at Puntocheeni@gmail.com
 

Changed to Privacy Policies

Our Privacy Policy is reviewed from time to time, and we may make periodic changes to the policy. ‘Puntocheeni’ reserves the right, in our sole discretion, to change, modify, add or delete portions of the terms of the privacy policy at any time. These revisions in Privacy Policy will be effective immediately after upon being posted on the website.  To get hold of the latest Re-versions, to the privacy policies of Puntocheeni you can periodically review this page. Your continued use of the website after such revisions will constitute your acknowledgement and acceptance of the terms of the revised Privacy Policy.